Shipping policy
At The Best Baby Catalog US, we aim to provide fast and reliable delivery worldwide. Below you’ll find details regarding processing times, shipping fees, and other important information.
Delivery Time
- In-stock items: Orders are shipped the same day.
- Order processing time: 1 working day for all orders.
- Courier selection: We choose the most suitable courier depending on the country of destination, weight, and volume of the parcel. Our current partners include FedEx, UPS, SDA, TNT, EMS, and DPD.
- Tracking: All orders include detailed tracking information.
Within the European Union (EU):
- Transit time: 1–3 working days
- Pre-order items: up to 15 working days
Outside the European Union:
- Transit time: 4–6 working days
- Pre-order items: up to 15 working days
Shipping Fees
- EU & UK: Free shipping (exceptions may apply for particularly bulky items).
- Other destinations: Fees are applied at checkout according to the following table:
| Destination | Shipping Fee |
|---|---|
| U.S.A., Israel, Japan, Taiwan, Singapore | $30.00 |
| Kazakhstan, India, Turkey | $30.00 |
| Saudi Arabia, Bahrain, UAE | $30.00 |
| South Africa | $43.00 |
| Israel | $28.00 |
| Norway, Switzerland | $17.00 |
| Europe, United Kingdom | Free |
| Australia, New Zealand | $59.00 |
| Mexico | $37.00 |
| Canada, Hong Kong | $26.00 |
| Ukraine | $45.00 |
| Kazakhstan (special rate) | $28.00 |
Note: Import duties and taxes may be required in some countries. Customers are responsible for obtaining information about these charges from their local Customs & Excise office.
Useful Information
- If the recipient is not available at the time of delivery, the courier will leave a card with instructions to rearrange delivery or collect from a pickup point.
- An invoice will be issued at the time of shipment and can be downloaded via your order tracking page.
- Certain bulky or heavy items may only be available for delivery within the EU
Contact & Business Information
Business Information
- Trade Name: The Best Baby Catalog US
- Legal Business Name: La Nuova Culla del Bimbo SRL
- VAT Number: IT00122010606
- Business Registration No.: FR - 150160
Contact Information
- Email: info@thebestbabycatalog.us
- Phone: +39 0776 831046
- WhatsApp Chat: +39 346 3173509
- Address: Viale San Domenico, SNC, 03039 Sora (FR), Italy
- Response Time: We respond within 1 business day